The ways we communicate and stay connected have evolved significantly over the years. While technology sometimes makes us feel overwhelmed, it also allows us to adopt a “less is more” approach—choosing the type and form of communication that best fits the situation. Today, we have a wide array of options: emails, instant messaging, phone calls, text messages, as well as alerts, notifications, alarms, and automated triggers.

Effective communication today involves not just sending messages, but setting priorities and levels of communication to ensure that important information is received and acted upon promptly, while less urgent matters don’t create unnecessary noise. Best practices include regularly evaluating the tools and methods used, tailoring communication to the audience, and continuously improving workflows to make interactions more efficient and meaningful.

Good communication is essential for personal, professional, and organizational success—and most of us could benefit from more of it. Thoughtful integration of tools and subtle assistance, such as automation or smart notifications, can enhance communication without adding complexity, ensuring messages are delivered clearly, efficiently, and at the right time.